When Will My Order Ship?

The Embroidery Store makes every effort to expedite your order as quickly and efficiently as possible. Exceptions are product availability and any special cut products. In these cases, the entire order will be delayed to allow for the most economical shipping.

Shipping Methods | Shipments Outside US

Our standard shipping method is FedEx. All items shipped internationally are sent DDU (Delivered Duty Unpaid). You may be contacted by customs to pay any duty due before your package can be released. Duty is determined by your home country, please refer all questions related to duty to customs in your country. 

Local Pickup Orders

The Embroidery Store is pleased to offer curbside pickup! Please be advised that at least 2 hours is needed to process “Local Pickup” orders. Orders are available for pickup Monday thru Friday between 8:30 am – 3:00 pm EST only.  Questions? Call 800-504-9757.